Review & Reputation Surface Repair
Make sure what people find about you elsewhere is right.
We optimize your Google Business Profile, tidy your profiles on the review platforms that matter in your market, and make your business details consistent across third-party listings.
14
business days from kickoff
1
Google Business Profile optimized
1
acceptance checklist, agreed up front
Is this for you?
Your profiles are incomplete or out of date
Old hours, missing categories or no photos on the profiles buyers check first.
Your details differ from site to site
Different names, addresses or phone numbers confuse people and search engines.
AI answers describe you wrongly
Engines draw on third-party profiles, and yours are thin or inaccurate.
What's included
- 1
Google Business Profile
Categories, description, services, hours, photos and attributes completed and corrected.
- 2
Review platform profiles
Your profiles on the platforms relevant to your market claimed where possible and completed. [Confirm platform count]
- 3
Listing consistency
Business name, address, phone and website matched across the listings in scope.
- 4
A review response guide
Templates and guidance so your team can respond to reviews well.
- 5
Scope Snapshot and acceptance checklist
Everything agreed in writing before work starts, and checked item by item at the end.
Not included
- Writing, buying or soliciting fake reviews, ever
- Ongoing review response or reputation management (introduction to an agency partner)
- Large-scale directory clean-up (Local Citation & NAP Consistency, F3)
What we'll need from you
- Owner or manager access to your Google Business Profile
- Logins or access for review platforms you already use
- Your correct, current business details
Before you start
We scope this pack from your free audit. No audit yet? Run the free one first. It only needs your email.
How it runs
- Phase 1
Kickoff
Profiles found and access confirmed.
- Phase 2
Optimize
Google Business Profile completed.
- Phase 3
Repair
Platform profiles and listings corrected.
- Phase 4
Acceptance
Checked and signed off.
Questions
We can flag reviews that break a platform’s rules, but the platform decides. We never post or buy reviews.
This pack covers one business location. For more, see Multi-Location Visibility (H1).
No. You only need an email address.
Want this pack when it opens?
Register interest and we will tell you when it opens.